Alert Management
Analysts review, investigate and disposition alerts in one queue, with the customer profile, the transaction history and any linked alerts on the same screen.
The DetectX® approach
Every module raises into the same queue, so a screening match, a monitoring alert and a digital identity signal on the same customer are visible together rather than in three tools.
Investigations follow workflow templates that mirror your own review and escalation procedure, and the investigation types and escalation paths are configurable rather than fixed.
- One queue
- Every module raises into it, whatever produced the alert.
- Evidence on screen
- Customer profile, transaction history and linked alerts together.
- Workflow templates
- Your review and escalation procedure, not a generic one.
- Recorded disposition
- The analyst, the date and any notes, kept with the alert.
- Whitelisting
- A confirmed false positive stops raising the same alert.
Key benefits and impact
An analyst stops assembling context and starts deciding. The time an investigation takes is mostly the gathering, and the gathering is what a shared queue removes.
Because the disposition is recorded with its reasoning, the work is defensible to someone who was not in the room, which is how compliance work is actually judged.
Why DetectX®
The AlertViewer is not a dashboard over other systems. It is where the work happens, which is why the evidence is already there when the alert arrives rather than a link away.
Regulatory requirements
DetectX® supports the FATF and GAFI recommendations, and is used against Swiss regulatory requirements including GwG, FINMA-GwV, VsB 16, KAG, FinfraG, FidleG, BEHG and KKG.
It also supports MiFID and EMIR reporting obligations, and BASEL II and III requirements.
See Alert Management on your own data
A demo runs against a scenario you choose, so the alert volume and the match quality are yours rather than ours.
Request a demo